Refund policy

Return & Refund Policy

Customers have the right to return their order within 14 days of receiving the product, in accordance with EU consumer protection laws.

To be eligible for a return:

• The item must be unused and unworn

• The item must be in its original condition

• All tags and packaging must still be attached

• The item must not show signs of wear, washing or damage

Returns that do not meet these conditions may be refused.

Return process

To initiate a return, please contact us at:

[se.25@yahoo.com]

After approval, you will receive instructions for returning the item.

Return shipping costs

The customer is responsible for the return shipping costs, unless the item arrived damaged or incorrect.

Shipping costs are non-refundable.

Refunds

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed to the original payment method within 7–10 business days.

Non-returnable items

The following items cannot be returned:

• Items that have been worn or used

• Items returned after the 14-day period

• Items returned without original tags